![]() Connecting the Acer with DisplayPort-to-DisplayPort Connecting the Acer to my D3100 with HDMI-to-HDMI Running just the Acer and Dell monitors without the AOC monitor (this was one of the first things I tried and everything since then has been tested with just those 2 external monitors to simplify things) Ran Windows update to ensure nothing else outdated Software-wise, I've uninstalled and then did a clean install/update of: USB devices on my D3100 that don't go through the DisplayLink chip (mouse, keyboard) continue to function after a brief hiccup during the disconnecting of the monitors.ĭisconnecting and reconnecting the USB 3.0 uplink cable restarts successfully, and then anywhere from 5 minutes to an hour later it happens again. The Acer monitor keeps freezing up and throwing the 10111 (when it's attempting to restart) and 10112 (when it gives up on restarting) errors, and both external monitors are disabled, leaving only the built-in laptop display functioning. I added a new Acer monitor, and almost immediately this problem starts. I've been running a Dell and AOC monitor with my D3100 DisplayLink device and Latitude 7290 with Windows 10 Enterprise for a year+ without any issues. I'm having this same issue with a new Acer XF270H monitor I bought. Firmwares (dock and Notebook) are also up to date. Graphic-card drivers (Displaylink and Intels'integrated ones) are up to date. Weitere Informationen zu diesem Problem erhalten Sie beim Gerätehersteller. Ein Neustart des Geräts wird 5 Mal versucht. for other German users: Das Gerät "ThinkPad Hybrid USB-C with USB-A Dock" (Ort "003e.0000.0000.001.002.000.000.000.000") ist aufgrund eines Ausfalls eines Benutzermodustreibers offline. Please contact the device manufacturer for more information about this problem. Windows will attempt to restart the device 5 more times. I have to open the notebook lid, as this is the only active display then, and disconnect/reconnect the dock again.Įventviewer gets flooded with the EventID: 10111 Source: DriverFrameworks-UserMode and the Text: The device "ThinkPad Hybrid USB-C with USB-A Dock" (Location "003e.0000.0000.001.002.000.000.000.000") is offline due to a user-mode driver crash. If the problem reoccurs to often within a short period of time after the third attempt the external display stay frozen (showing the last screen) and do not recover. Interestingly: LAN connectivity, which is also handled via dock, stays working. 15 seconds they turn black and recover to normal operation within another 10 seconds. The symptoms: Mouse freezes, displays freeze. I assume that the problem does not occur when connecting via USB-A but then my Notebook does not get charged anymore. Notebook - Dock connection is via USB-C, 2 Displays attached to Dock via DP. Setup: Lenovo Thinkpad Yoga X380 and the ThinkPad Hybrid USB-C with USB-A Dock. I am also suffering from the same issue: The strange thing is that there are some days where the problem does not occur at all - some times it happens 3 times within 5 minutes making it almost impossible to work.
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